Privacy Policy

Task Assists Virtual Assistance Services ("we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website at taskassist.net or use our services, including communications via SMS/text messaging.

We may collect the following types of information:

• Contact information — full name, email address, phone number, and company name.
• Professional information — work history, resume/CV, skills, years of experience, and availability.
• Business requirements — staffing needs, preferred regions, headcount estimates, and project notes.
• Communications data — records of emails, SMS messages, and other correspondence between you and our team.
• Usage data — information about how you interact with our website, collected through standard web technologies.

We use the information we collect to:

• Match businesses with qualified virtual assistants
• Process job applications and manage recruitment workflows
• Communicate with you about our services, your account, and your requests
• Send appointment reminders, service notifications, and account updates
• Improve our website, services, and customer experience
• Comply with legal obligations under Philippine law (including the Data Privacy Act of 2012)

When you opt in to receive SMS messages from Task Assists Virtual Assistance Services, you agree to receive text messages related to:

• Customer support and service notifications
• Appointment reminders and confirmations
• Account updates and important information

We may share your information only in the following circumstances:

• With clients or candidates — to facilitate the staffing match process (e.g., sharing a candidate profile with a prospective employer, or sharing client requirements with matched VAs).
• Service providers — trusted third-party tools that help us operate our platform (e.g., email delivery, cloud hosting, analytics). These providers are contractually bound to protect your data.
• Legal compliance — when required by law, regulation, or valid legal process.

We do not sell your personal information to third parties.

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure database storage with row-level security policies, and access controls limited to authorized personnel. While no system is 100% secure, we are committed to safeguarding your data and continuously improving our security practices.

Under the Philippine Data Privacy Act of 2012 (RA 10173) and other applicable regulations, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion or blocking of your personal information
• Withdraw your consent to data processing at any time
• Lodge a complaint with the National Privacy Commission

To exercise any of these rights, contact us at info@taskassist.net.

If you have questions about this Privacy Policy, please contact us: